Frequently asked questions (FAQ)

1) What are your shipping rates?
Shipping rates are determined by the weight of your items and your location. You can view the exact shipping cost at checkout.

2) Do you ship internationally?
Yes, we ship worldwide. Please note that import duties are included for shipments to the U.S. and EU. For other regions, you may incur additional fees which are beyond our control.

3) How long does it take to process my order?
Please allow 1-3 business days for your order to be processed. Once processed, you will receive a tracking number via email.

4) How long will it take to receive my order?

  • EU and U.S. Orders: 6-12 business days once shipped.
  • International Orders: Delivery times may vary by destination.

5) Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email.

6) What should I do if my package is lost or stolen?
We do not accept responsibility for lost, stolen, or undelivered packages. If your package shows as delivered but you have not received it, please open an investigation with the carrier.

7) How can I contact you about my order?
You can contact us via email at support@atticworldwide for any inquiries about your order.